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1 comment

Im not happy with the customer service. After 30 minutes putting in my order I realized the sizing was not right.

I called customer service and the rude lady told me that it wasn't on the system. Without even explaining to me just cut me off in the middle of my explanation. So I called again after 15 minutes and she put me on hold for a very long time and said she already put in the request of cancellation. I checked the status the next day and it said its been sent.

I called again and they said they cant do anything because its been sent. Its ridiculous, I hope your costumer service people would do their job of what they suppose to be doing.

Review about: Aafes Exchange Customer Care.

Reason of review: Poor customer service.

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I'm so sorry you received this type of service. Please PM the Exchange on Facebook with the order number and contact information. I would like to look into it and work with a manager to make this right for you.

Thank you!

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