Aafes Exchange Reviews

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Update by user Dec 26, 2020

Company fixed the issue and I have been provided with product or service ordered. It took longer than expected but the PX exchanged delivered my mattress 12.19.20 and I am EXTREMELY satisfied.

In the future perhaps they could communicated more but in these uncertain times I truly believe they did the best they could. THANK YOU for assisting VETERANS and our SERVICE members..

Update by user Dec 26, 2020

It took longer than expected but I am happy with the product & cost. AAFFES, just communicate more with your customers.

Update by user Dec 26, 2020

Aafes Exchange resolved my problem and i am PROUD to have purchased from them. I will purchase again and keep in mind i n these uncertain times we all...

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Resolved
ID
#2322321 Review #2322321 is a subjective opinion of poster.
Preferred solution
either delivered by last ship date 15 Dec guaranteed or let me order something that will arrive the soonest
New Reviewer

I need to send back this broken tv

Aafes Exchange - I need to send back this broken tv
WHEN I OPENED MY NEW VIZIO TV BOX ON SUNDAY SEPT. 13TH 202 PLUGGED THE TV IN ONLY HALF THE SCREEN WORKED I WOULD LIKE TO SEND IT BACK PLEASE.
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ID
#2178975 Review #2178975 is a subjective opinion of poster.
Loss
$279
Preferred solution
Deliver product or service ordered
Hello. On Sept. 20, 2017 I purchased a Samsung Galaxy Tab A tablet and purchased an Exchange Protection Plan at the same time. As it turned out, the tablet was faulty and I had to file a claim, send the tablet to the appropriate location for evaluation/settlement. On...
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2 comments
#1417002

facebook.com/ShopMyExchange

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ID
#1165631 Review #1165631 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Product
Aafes Exchange Exchange Protection Plan
Cons
  • Getting the run around
  • Asurion exchange protection plan
Reason of review
Warranty issue
Loss
$199
Preferred solution
Full refund
Dec 20. I ordered a Hatchimal because the site said in stock. 2 days later, it was still processing. I called and was told it was on back order. Cancelled, found another color Hatch that was in stock. I called to make sure it was in stock and was told it was. Same...
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1 comment
#1416992

We are sorry for the frustration during your online shopping. Can you please private message us with your details, order number(s) and contact information.

I can have senior management review and respond. Thank you.

facebook.com/ShopMyExchange

ID
#1154593 Review #1154593 is a subjective opinion of poster.
Reason of review
Order processing issue

Other Product Review

Gas prices Langley AFB. GAS PRICES ARE SET AT $1.76 off base most are in the low 1.60 or less. Station manager adviseded prices are based on local survey. Was this sutvey in Alaska. Seems like rhere is some dead fish at AAFES. Please advise TJPWhite@***.com
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ID
#767691 Review #767691 is a subjective opinion of poster.
Location
Hampton, Virginia
Reason of review
Pricing issue

Coupon Ripoff

AAFES came up with discount codes for its new web site. Sounds nice, but on the day of the coupon launch many, many popular were "Not Available" and would notify you when item was available. Amazingly, those items suddenly became available 1 day after the expiration date, and I have still not have been notified of any available items. The AAFES used to be for the serviceman, but the last couple of years they gouge the GI every chance they can. Most items, if one cares to check, are available and cheaper at Amazon. I have no problem ordering through Amazon, but I would prefer to use my Military Star card when possible. It's about time that OSI or CID initiate an investigation into price manipulations throughout the exchange.
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ID
#569935 Review #569935 is a subjective opinion of poster.
Pros
  • No tax and free ship
Cons
  • High prices and false coupons
Reason of review
Price Manipulation

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