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Aafes Exchange - Warranty on Samsung dryers?

Does aafes offer a 10 yr warranty on Samsung dryers?
Fort Rucker, Alabama
#1324846
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Aafes Exchange - Worst customer service experience ever

Rude manager who didht know what she was doing. Lied to ne
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
#1317206
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Aafes Exchange - No option to ship as gift and hiding price!

Horrendous! It is 2018, July 29th 2018 and I just got off the phone with customer service at AAFES. CS confirmed the reason I couldn't find a gift option to send something without the price shown on paperwork was because AAFES has no option to ship anything without disclosing the price!! Yet another head-banging issue with AAFES.
3.4
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1316137
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I ordered a Alienware laptop from them on June 13, 2018. The website showed as them having the laptop in stock. On June 16, I checked the status and it stated backordered. Called customer service to get an eta on when it would ship and the agent said that it would ship...
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I liked
  • Star card
  • Affordibility
  • No tax
I didn't like
  • Customer service
  • False coupon
#1282860
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Recently purchased an item from “Shopmyexchange” on line shopping for Vets and active duty. After ordering, my fault, I researched this item online and found AAFES had priced it $30 dollars more than suggested retain and nearly $50 dollars more than Walmart and several...
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1.4
#1267714
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You need to place the nickname in order. There is NO place to put a nickname to complete an ORDER. Wish we could do the K.I.S.S. method. It is much better. Now the details are TOOOOOOOOOOOOOOOOOOOOO short and it is even more complicated. Must be a "minimum of 100...
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#1267099
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Aafes Exchange - Will Not Allow Return of a Damaged TV They Sold Me
Aafes Exchange - Will Not Allow Return of a Damaged TV They Sold Me
Aafes Exchange - Will Not Allow Return of a Damaged TV They Sold Me
Where to begin with this one. It's basically my nightmare scenario for a TV purchase. Spending thousands of dollars on a nice TV only to find that it is broken, and the company you purchased it from refuses to take it back. I ordered the 2018 LG C8 TV from...
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Anonymous
EVELYN T WOODSON

This is the tip of the iceberg. I have had over years of abuses by Employees of Affes at all levels .The seem to promote a Toxic environment. It much worse ,For US Customers o...

2.5
I didn't like
  • Poor
  • Shady business practicies
  • Shady return policy
#1262186
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I understood that the exchanges for veterans would be restricted for purchasing uniform items. I see they don't allow me to purchase a DLATS duffel bag. This is crazy. What's the point of being able to shop on the exchanges? I see the same for certain boots. Depends on...
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Product
#1223736
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I went to the Yongsan South Post Charleys at 0730 on 17 Mar 18 to have breakfast. I have not eaten there in over 6 months because of poor service and nothing happens when you complain to the manager on duty (Ms. Pak). She smiles and says sorry, but nothing happens....
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Anonymous
Ron Wallace

As usual AAFES offered me food coupons for food I cannot eat. Not worth the time to complain. I only want good food on post so we don't have to go off base to eat. Just wastin...

#1212555
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Contact Aafes Exchange

Mailing Address:
Hq aafes
3911 S. Walton Walker Blvd
Dallas, Texas 75236-1598
United States
Phone:
(800) 527-2345
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Aafes Exchange Products and Services

Aafes Exchange - Terrible return practice
Aafes Exchange - Terrible return practice
Aafes Exchange - Terrible return practice
. I received a damaged grill. I talked with customer service at the store, called them online, and emailed the pics. I took pics of the damaged box even before opening it because the damage on the box was obviously due to forklifting in the wrong spot. Once i opened...
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Exchange2017
Exchange2017

I'm sorry for this frustrating situation. Please send an email to CustomerRelations@aafes.com with your order number and contact information. I will escalate this to our senio...

2.6
Product
I didn't like
  • Customer service
  • Phone waiting time
  • Wait time for them to come take damage property
#1205565
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