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I went to your exchange store in FT JACKSON SC and i could not buy over 100 dollars worth of items because you require the Military ID It was Family Day and i could not buy any of your items including postcards and army merchandise because you need Military ID I would understand on non Family Day But it was Family Day and i could not buy 100 dollars worth of items due to your bad policy requiring the Military ID you dont have signs saying you need the ID so your a bad place to shop i had to wait until after Family Day to go to Walmart in Columbia SC to get the items i needed for 150 dollars it was 50 dollars more expensive thanks to your policy and i could not buy any military items

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Let the company propose a solution.

Aafes Exchange Pros: Prices, No tax.

Aafes Exchange Cons: Poor customer service.

Location: Columbia, South Carolina

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Guest

They don't need to post signs it's common sense you are on the federal installation you do not have federal ID so why would you be able to shop where it's federal even though it's family day that doesn't make any sense that ***

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