84 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
Resolved
0 comments
4.0

Update by user Dec 26, 2020

Company fixed the issue and I have been provided with product or service ordered. It took longer than expected but the PX exchanged delivered my mattress 12.19.20 and I am EXTREMELY satisfied.

In the future perhaps they could communicated more but in these uncertain times I truly believe they did the best they could. THANK YOU for assisting VETERANS and our SERVICE members..

Update by user Dec 26, 2020

It took longer than expected but I am happy with the product & cost. AAFFES, just communicate more with your customers.

Update by user Dec 26, 2020

Aafes Exchange resolved my problem and i am PROUD to have purchased from them. I will purchase again and keep in mind i n these uncertain times we all need extra patience. THANK YOU!!

Original review posted by user Dec 05, 2020

I ordered a mattress 29 Oct. 2020.

It said approx 14 days. Its now 5 Dec. 2020. I have been told of another MAYBE shipping date of 15 Dec.

I have emailed customer service NO RESPONSE.

i have been basically wasted my time because i was foolish enough to believe AAFES actually cared about veterans. So as I approach XMAS I am sleeping on an air mattress which isn't made for someone with health issues.

If it ever arrives I will post, but I will NOT order anything from AAFES again.

User's recommendation: beware.

Preferred solution: either delivered by last ship date 15 Dec guaranteed or let me order something that will arrive the soonest .

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Aafes Exchange Reviews

  1. 49 reviews
  2. 21 reviews
  3. 17 reviews
  4. 6 reviews
  5. 6 reviews
Aafes Exchange reviews