Aafes Exchange Contact Information

Toll-Free Number:

  • (800) 527-2345 Toll Free

Customer Service:

  • (800) 527-2345 Toll Free
  • (800) 423-2011 Toll Free TDD

CUSTOMERS OUTSIDE THE UNITED STATES:

  • (214) 312-6690

PROVIDE STORE FEEDBACK:

  • (800) 527-6790

Toll Free International:

  • (800) 636-3297 Guam
  • + 328 007 2432 Belgium
  • +49 800 821 6500 Germany
  • +3 980 087 1227 Italy
  • +8 153 111 4132 Japan
  • +31 800 022 7129 Netherlands
  • +3 490 097 1391 Spain
  • +4 480 096 8101 United Kingdom

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Hq aafes
3911 S. Walton Walker Blvd
Dallas, Texas 75236-1598
United States

Fax:

1-800-446-0163

Social Networks:

Summary of Aafes Exchange Customer Service Calls

47 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:03 AVG CALL DURATION
18% ISSUES RESOLVED

Customers Contact Aafes Exchange to Ask about:

Account:

  • “Log in problem”
  • “Change password”
  • “Not letting me create an account”

Return/ Replace:

  • “Return policy on Uniform Items”
  • “Return policy”

Request for Information:

  • “Questions regarding privileges returned after shoplifting”
  • “Have a concern”

Employment:

  • “W2”
  • “W2 Form”

Payments and Charges:

  • “Charges”

Shipping and Delivery:

  • “Shipping address”

Staff:

  • “Very bad service”

Activation/ Cancellation:

  • “To cancel my WiFi”

Other:

  • “Check to see why my order is still processing”
  • “Order”
  • “Check”

Aafes Exchange Rating Stats

1.9 out of 5 stars
based on 64 reviews
See all 169 reviews reviews

Rating stats

  1. 29 reviews
  2. 14 reviews
  3. 17 reviews
  4. 3 reviews
  5. 1 review

Rating trend

About Aafes Exchange

Top 5 Aafes Exchange Services

Customer Care, Shipping Service

Top 5 Aafes Exchange Products

Exchange Protection Plan, Cafe Facility

Top 5 Likes about Aafes Exchange

No tax, Affordibility, Star card, Prices, Quick shipping

Top 5 Dislikes about Aafes Exchange

Customer service, Response from management, Poor customer service concerning returning damaged merchandise, Phone waiting time, Never getting item you ordered

Summary

AAFES Exchange is a retail organization established for maintenance of The United States Army and Air Force. The company intendeds to provide goods and services to its authorized clients at affordable prices (as promised). All money from sale is used for providing dividends to support morale, welfare and different recreational programs. Annual revenue of the company is $10.3B. Currently AAFES Exchange employs 40,622 civilian and military personnel. The company offers discount coupons for restaurants, gas stations, theatres, vending and other businesses not only in all 50 states but also in more than 30 foreign countries. Some special services are also offered on the website. The company is headquartered in Dallas, Texas. It is considered to be a department store as well as government agency. AAFES Exchange has been in operation since 1895.

Aafes Exchange reviews and complaints

Aafes Exchange is ranked 365 out of 4274 in E-commerce category

Area Served

USA

Payment Methods

VISA

Edit Description

Aafes Exchange Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Aafes Exchange to

i
Amazon
Amazon
1966 reviews
2.2
Compare
Walmart
Walmart
7513 reviews
2.3
Compare
Lowes
Lowes
4339 reviews
2.1
Compare
Sears
Sears
5634 reviews
1.9
Compare
Hhgregg
Hhgregg
1107 reviews
1.8
Compare
Ebates
Ebates
66 reviews
1.7
Compare
Costco
Costco
1190 reviews
2.6
Compare


Report

Products and Services Sold by Aafes Exchange

Write a review
Do you have something to say about Aafes Exchange? What happened? What can we help you with?
Submit review Don't show this popup