Aafes Exchange Phone Numbers and Emails

Toll-Free Number:

  • (800) 527-2345

Customer Service:

  • (800) 636-3297
    Guam
  • (214) 312-6690
    Outside The United States
  • (800) 527-6790
    Provide Store Feedback
  • (800) 423-2011
    TDD
  • (800) 527-2345
  • +328 007 2432
    Belgium
  • +49 800 821 6500
    Germany
  • +3 980 087 1227
    Italy
  • +8 153 111 4132
    Japan
  • +31 800 022 7129
    Netherlands
  • +3 490 097 1391
    Spain
  • +9080 018 488 6312
    Turkey
  • +4 480 096 8101
    United Kingdom

Aafes Exchange Email:

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Aafes Exchange Contact Information

Aafes Exchange Website:

Aafes Exchange Online Chat:

Corporate Office Address:

Aafes Exchange
3911 S. Walton Walker Blvd
Dallas, Texas 75236-1598
United States
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Aafes Exchange Rating Based on 99 Reviews

Rating details

2.0
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Delivery Service

Rating stats

Rating trend

Summary of Aafes Exchange Customer Service Calls

286 TOTAL
CALLS
03:28 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aafes Exchange Customer Service?

Account Question:

  • “Open closed account”
  • “Collections account”
  • “Account problems”

Request for Information Question:

  • “Online order Status”
  • “Order status”
  • “Online furniture order Status”

Employment Question:

  • “Pay off my account”
  • “Pay off balance”
  • “W-2”

Shipping and Delivery Question:

  • “Shipping help”
  • “Where is my Military Star card”
  • “I have.a deliverly”

Payments and Charges Question:

  • “Make payment”
  • “Billing”
  • “Payment”

Return/ Replace Question:

  • “To formally inform of the negative behavior and disrespect of your employees at Eglin AFB exchange gun counter”
  • “Return”
  • “Haven’t returned refund”

Cards Question:

  • “Reward card”
  • “Card”
  • “Reapplied for star card”

Activation/ Cancellation Question:

  • “Item cancelled”
  • “Cancellation/Refund”
  • “Cancellation/Refund allotment”

Product/ Service Question:

  • “Broke item”
  • “Defective tv received”
  • “Damaged delivery”

Staff Question:

  • “Can't get service for afes”
  • “Employee was rude forcefully handy me Merchandise”
  • “Outstanding customer service”

Website/ Application Question:

  • “Trying to place an order online”
  • “Website”

Refund Question:

  • “Refund”

Other Question:

  • “Sale”
  • “Ordering problem again”
  • “Item”

About

Aafes Exchange Return Policy
To read more: https://www.shopmyexchange.com/customer-service/returns-exchanges
Aafes Exchange Delivery Policy
To read more: https://www.shopmyexchange.com/businessdelivery
Aafes Exchange Terms of Service
To read more: https://www.shopmyexchange.com/customer-service/terms-and-conditions
Aafes Exchange Privacy Policy
To read more: https://www.shopmyexchange.com/customer-service/terms-and-conditions/privacy-act
Aafes Exchange FAQ
To read more: https://www.shopmyexchange.com/customer-service/faqs
Top Aafes Exchange Services

Customer Care, Shipping Service

Top Aafes Exchange Products

Exchange Protection Plan, Cafe Facility

Aafes Exchange Pros and Cons

Pros: No tax, Star card, Affordibility, Prices, Tax free

Cons: Poor customer service, Response from management, Poor deliver service, Phone waiting time, Shady return policy

Summary

AAFES Exchange is a retail organization established for maintenance of The United States Army and Air Force. The company intendeds to provide goods and services to its authorized clients at affordable prices (as promised). All money from sale is used for providing dividends to support morale, welfare and different recreational programs. Annual revenue of the company is $10.3B. Currently AAFES Exchange employs 40,622 civilian and military personnel. The company offers discount coupons for restaurants, gas stations, theatres, vending and other businesses not only in all 50 states but also in more than 30 foreign countries. Some special services are also offered on the website. The company is headquartered in Dallas, Texas. It is considered to be a department store as well as government agency. AAFES Exchange has been in operation since 1895.

Aafes Exchange reviews and complaints

Aafes Exchange is ranked 468 out of 3384 in E-commerce category

Area Served

USA

Payment Methods

VISA

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