Product: Aafes Exchange Customer Care Clear all filters (10 of 10 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
To whom it may concern.: I went on Wednesday 28th Feb to the ramstein exchange mall. the one slide door at the entrance on the left side was working so I entered and there was no sign on the second slide door left that was not working or not to use so I ran into it and...
Read more
Ramstein-Miesenbach, Rheinland-Pfalz
Product
Aafes Exchange Customer Care
#1201009
Reply to reviews
Im not happy with the customer service.After 30 minutes putting in my order I realized the sizing was not right. I called customer service and the rude lady told me that it wasn't on the system. Without even explaining to me just cut me off in the middle of my...
Read more
Exchange2017
Exchange2017

I'm so sorry you received this type of service. Please PM the Exchange on Facebook with the order number and contact information. I would like to look into it and work with ...

1.0
Product
Aafes Exchange Customer Care
#1104190
Reply to reviews
I ordered a Tameron lens for my Nikon camera.The best price I could find was $499.00. I looked to the PX (AAFES) for a better price and found it on sale for $80.00. What a great price. We were going to Italy in a couple weeks and this was a great price on a telephoto...
Read more
Anonymous
David

I ordered one two they also had the 15-600 for $50, the main reason i am mad is that I could have price challenged somewhere else but chose to stay with aafes. This is the sec...

Anonymous
Anonymous

I know of zero stores that will honor errors. You are a good example of greed, and get no sympathy.

1.0
Product
Aafes Exchange Customer Care
I didn't like
  • Customer service
#1045494
Reply to reviews
We have paid the bill on time every month until a few months ago.We would log-in and pay the monthly amount, however when checking our bank statements, they would take out 3 times that amount. When called to question them on their actions, they had no real answer. They...
Read more
Product
Aafes Exchange Customer Care
#1000468
Reply to reviews
Aafes Exchange - Just wanted some Sugar Daddies
Aafes Exchange - Just wanted some Sugar Daddies
I went to the Charleston AFB today and the main exchange today to get some Sugar Daddies.After buying the candy I took it to the car and my girl friend it was melted and all fused together. It was only a $1.29 and I went back in to please her and get some better candy....
Read more
1.9
Product
Aafes Exchange Customer Care
#909343
Reply to reviews
I ordered 3 black pair and 2 charcoal.The charcoal fit but the black do not even though they are all a small. The black pair are not the same material even though they are the same brand. The decription of the leggings are exactly the same. They are refusing to...
Read more
1.6
Product
Aafes Exchange Customer Care
#851455
Reply to reviews
Made an order back in February. Item never shipped. Its mid May now and never once has a status update been sent or have I been contacted with a status of my order item. Called and the person on the line really couldn't care less. Shifted the "problem" to the supplier...
Read more
Product
Aafes Exchange Customer Care
#634585
Reply to reviews
Had same problem as many other posters here and elsewhere online. Account cancelled when website was "upgraded" in Sept 2014. Tried repeatedly by email to customer service since November 2014, and never received response. Called by phone 3 times. Each time I called...
Read more
1.0
Product
Aafes Exchange Customer Care
I didn't like
  • Poor customer service
  • Lies
#620388
Reply to reviews
I ordered and I never recieved info on shipping tried to contact on web site through chat after 27 minutes got someone told me to call 1800 number took 54 minutes to reach a person then when I asked to check on order they said its on hold we need to verify star card I...
Read more
Product
Aafes Exchange Customer Care
#556878
Reply to reviews
In June 2011, I purchased a pair of Double H women's cowboy boots from The Exchange Catalog. The boots did not fit comfortably so I needed to return them. The boots arrived in a box WITHOUT any purchasing information, shipping documents, or return/exchange...
Read more
Product
Aafes Exchange Customer Care
#258820
Reply to reviews