Product: Aafes Exchange Customer Care Clear all filters (0 of 15 reviews match)
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Worst of the worst is there Customer Service, deceitful, misleading, mis informed, unresponsive , inconsistent. Secondly, logistics, 80 percent of the time they have no idea where you stuff is, why it’s still at the Fullfillet just a mess, thirdly, most prices for most...
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Aafes Exchange Customer Care
#1431599
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Aafes Exchange - No Customer Service

6 inquiries to cancel an item that had no delivery status after 17 days of being on order for a Christmas gift and no chance of making it on time and a complete refusal by AAFES customervsetvicevto take action and/or simply cancel the item. It’s imporyant to note that this company is notorious for this kind of *** and possibly the worst on line
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Aafes Exchange Customer Care
#1430368
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Aafes Exchange - ZERO customer service

We placed an order online and apparently No One knows where it is. This is disgusting. Will never order Anything online and will close account.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
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Aafes Exchange Customer Care
#1425529
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They sent me the wrong item. I returned it via their online system, which generated a pre-paid Fedex Ground return label. However, 14 days after they received the item back, they cannot figure out when or if the refund is being processed, only stating "the warehouse...
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2.7
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Aafes Exchange Customer Care
#1339959
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I ordered a Alienware laptop from them on June 13, 2018. The website showed as them having the laptop in stock. On June 16, I checked the status and it stated backordered. Called customer service to get an eta on when it would ship and the agent said that it would ship...
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Aafes Exchange Customer Care
I liked
  • Affordibility
  • No tax
  • Star card
I didn't like
  • Customer service
  • False coupon
#1282860
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To whom it may concern.: I went on Wednesday 28th Feb to the ramstein exchange mall. the one slide door at the entrance on the left side was working so I entered and there was no sign on the second slide door left that was not working or not to use so I ran into it and...
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Ramstein-Miesenbach, Rheinland-Pfalz
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Aafes Exchange Customer Care
#1201009
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Im not happy with the customer service.After 30 minutes putting in my order I realized the sizing was not right. I called customer service and the rude lady told me that it wasn't on the system. Without even explaining to me just cut me off in the middle of my...
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Exchange2017
Exchange2017

I'm so sorry you received this type of service. Please PM the Exchange on Facebook with the order number and contact information. I would like to look into it and work with ...

1.0
Product
Aafes Exchange Customer Care
#1104190
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I ordered a Tameron lens for my Nikon camera.The best price I could find was $499.00. I looked to the PX (AAFES) for a better price and found it on sale for $80.00. What a great price. We were going to Italy in a couple weeks and this was a great price on a telephoto...
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Anonymous
David

I ordered one two they also had the 15-600 for $50, the main reason i am mad is that I could have price challenged somewhere else but chose to stay with aafes. This is the sec...

Anonymous
Anonymous

I know of zero stores that will honor errors. You are a good example of greed, and get no sympathy.

1.0
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Aafes Exchange Customer Care
I didn't like
  • Customer service
#1045494
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We have paid the bill on time every month until a few months ago.We would log-in and pay the monthly amount, however when checking our bank statements, they would take out 3 times that amount. When called to question them on their actions, they had no real answer. They...
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Aafes Exchange Customer Care
#1000468
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Resolved
Aafes Exchange - Just wanted some Sugar Daddies
Aafes Exchange - Just wanted some Sugar Daddies
I went to the Charleston AFB today and the main exchange today to get some Sugar Daddies.After buying the candy I took it to the car and my girl friend it was melted and all fused together. It was only a $1.29 and I went back in to please her and get some better candy....
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1.9
Product
Aafes Exchange Customer Care
#909343
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