Aafes Exchange Complaints and Reviews

Had an experience with Aafes Exchange?   Submit review ›
Aafes Exchange
Main address: 3911 S. Walton Walker Blvd. 75236-1598 Dallas TX
1-800-527-6790, (877) 891-STAR, , https://shop.aafes.com/shop/Login.aspx?ReturnURL=https://shop.aafes.com/shop/default.aspx?loc=http:/
  • 70+1 mobile complaints
  • $56.5K claimed losses
  • $795 average
Had an experience with Aafes Exchange?
Submit review › Submit review ›


  • Oct 27
  • Auctions and Internet Stores
  • San Antonio, Texas
  • Sunglasses
  • 11

I had placed order 426801325 for two pairs of under armor sun glasses. I checked periodically on the status but every time i talked to individual that answer the my called. I received the same reason of why they couldn't assist me, and the reason was because of the system upgrade. Reason as follows: i can't see anything before Sept 29, 2014 or let me send them an email and have contact you via... Read more

Was this review helpful? 0 0


  • Oct 25
  • Auctions and Internet Stores
  • Colorado Springs, Colorado
  • Kindle Fire Hdx Purchasing
  • 8

Purchased the Kindle Fire HDX yesterday for $30 more than it normally sells from Amazon, who also charges NO tax. (Amazon has an additional $20 off this item, presently meaning Aafes sells it for $59 MORE.) Remembering why I never shop at Aafes.... Why must I submit at least 100 words, here??? Purchased the Kindle Fire HDX yesterday for $30 more than it normally sells from Amazon, who also... Read more

Was this review helpful? 0 0


  • Oct 24
  • Online Shopping
  • Mountain View, California
  • Shotgun Purchase
  • 1
  • 1
  • 12

I am in the United States Army and I am married, so all my military documents has my married name but my drivers license has my maiden name. And I've have been on 3 deployments, but because my married name doesn't match my drivers license they won't sell me a shotgun. I served the United States Army and sacrificed my life for our country and yet I can buy a shotgun cause of my married name not... Read more

Was this review helpful? 0 0


  • Oct 18
  • Auctions and Internet Stores
  • Cave Creek, Arizona
  • Tv Purchase
  • 34

I ordered a 65 inch TV in early September, never received a notice that the order was complete, no funds taken from my bank account so I called after about 10 days, that's when the nightmare began. I ended being charged 3 more times for the TV to the time of $6000, cancelled all orders and they refunded only $4500 of the money, now they are telling me they cannot see the original order and no... Read more

Was this review helpful? 1 0

I have had a horrible experience not once but twice at Wright Patterson Air Force Base home and garden center.Two of the employees there where very Rude to me and my father in law two weeks in a row. They have no customer service skills whatso ever and need to be fired from there jobs Add comment


  • Oct 16
  • Online Shopping
  • Wrong Product
  • 32

A couple of weeks ago I ordered a new 80 inch tv from the exchange catalog. Last Wednesday I got a call telling me to stay home on Thursday between noon to five. I was filled with anticipation of watching football on my new toy. About four-thirty a truck arrived and the driver opened the cargo door. Inside were several boxes that had fallen over. There were three TV's strapped to the wall... Read more

Was this review helpful? 0 0


  • Sep 27
  • Auctions and Internet Stores
  • Fort Polk South, Louisiana
  • Tv Delivery
  • 1
  • 1
  • 74

I read some of the reviews about AAFES online but decided to role the dice and give them a try. Unfortunately, I lost on this gamble. I ordered a 70" TV online because it was a really good deal and it said the TV was in stock. Turns out that was not true. A few days after placing my order I got the email saying it was on back order, which was odd considering I got an email earlier that day... Read more

Was this review helpful? 2 0


  • Sep 21
  • Auctions and Internet Stores
  • Ramstein-Miesenbach, Ramstein-Miesenbach
  • Express
  • 26

Every time I go to by fuel on the Aafes "Express", I can expect to have at least 30 minutes of my time wasted, last friday it was just under an hour waiting in line at the pump, then waiting inline in one of the 3 registers that was actually opened at a peak hour. I have put a complaint in through their website, though it just gets brushed off with a "Sorry for your inconvenience, tough luck".... Read more

Was this review helpful? 0 0


  • Sep 07
  • Furniture and Decor
  • Undelivered Mattress
  • 43

I ordered a mattress and foundation getting on for 2 months ago and still have not received it today. I called after 2 weeks of waiting, and was told it would ship from the vendor on the 28th of the month (1st month). It is delivered through a third party, so they are the ones expected to contact me. Well, after another 1.5 weeks (10 days after said ship date), I called again and this time was... Read more

Was this review helpful? 1 0


  • Jul 21
  • Eye and Ear Care
  • Travis Afb, California
  • New Lenses
  • 67

My husband and I took a trip to Travis, AFB. Base Exchange,in Fairfield, CA. to purchase new lenses, I supplied my own frames. The new lenses were to be "Transitions." meaning that they would darken , like sunglasses,when in sunlight. The trip cost $24.60 for gas, plus $5.00 each for two bridges, for a total of $34.60 round trip. Another trip to pick up the glasses cost $34.60. The eyeglasses... Read more

Was this review helpful? 0 0
You are reading about Aafes Exchange.
Filing a new complaint about